FAQ
Frequently Asked Questions
Everything you need to know about MaxPower KTape — from how it works to shipping and returns.
What is Moovthing MaxPower Kinesiology Tape?
MaxPower KTape is a premium kinesiology tape that combines elastic structural support with far-infrared technology and negative ion therapy. It stabilises joints and muscles, improves blood circulation, and accelerates recovery — all in a single, easy-to-apply strip.
How does kinesiology tape work?
Kinesiology tape gently lifts the skin away from the underlying tissue, creating microscopic channels that improve lymphatic drainage and blood flow. The elastic recoil provides proprioceptive feedback that helps your body maintain better posture and movement mechanics. MaxPower KTape's embedded far-infrared minerals further enhance circulation by emitting gentle thermal energy that penetrates up to 2 cm into the tissue.
Does the tape contain latex? Is it skin-safe?
MaxPower KTape uses a zinc-free, latex-free, hypoallergenic adhesive. It is dermatologist-tested and suitable for sensitive skin. If you have a known skin condition or allergy, we recommend testing a small patch on your inner forearm before full application.
How long can I wear a single application?
MaxPower KTape is designed for 2–3 days of continuous wear. The hypoallergenic adhesive maintains its bond through sweat, showers, and light swimming. For best results, apply to clean, dry skin and smooth down the edges firmly after application.
Is MaxPower Tape waterproof / sweat-proof?
Yes. The adhesive is water-resistant and designed to hold through exercise, showers, and swimming. Pat the tape dry after water exposure rather than rubbing it — this helps maintain the adhesive bond and extend wear time.
How do I remove the tape without hurting my skin?
To remove MaxPower KTape comfortably, peel it back slowly in the direction of hair growth while pressing the skin down with your other hand. Applying a small amount of baby oil or rubbing alcohol to the edge of the tape before removal can help loosen the adhesive without irritation.
Can I use MaxPower KTape during sports and exercise?
Absolutely. MaxPower KTape is specifically designed for active use. It provides dynamic support that moves with your body rather than restricting it, making it suitable for running, cycling, gym training, team sports, yoga, and everyday activity.
Where do you ship to?
We currently ship within Hong Kong only — covering Hong Kong Island, Kowloon, New Territories, and most outlying islands served by SF Express. International shipping is not available at this time.
How much does shipping cost?
Shipping is free on all orders of HKD 150 or above. For orders below HKD 150, a flat shipping fee of HKD 30 applies. The correct shipping fee will be displayed at checkout before you confirm your order.
How long does delivery take?
Orders are processed within 1 business day of payment confirmation. Delivery via SF Express typically takes 2 business days after dispatch. You will receive a tracking number by email once your order has been shipped.
What is your return / refund policy?
We offer a 90-day money-back guarantee. If you are not completely satisfied for any reason, contact us within 90 days of purchase for a full refund — no questions asked. Simply email us at hinsanlink.marketing@gmail.com with your order number.
What if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.
Still Have a Question?
Our team is happy to help. Send us an email and we will get back to you within 1 business day.
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