FREE SHIPPING ON ORDERS OVER HKD$150 · 90-DAY MONEY-BACK GUARANTEE

Terms of Services

Last Updated: August 2026

1. Introduction

Welcome to Moovthing ("we", "us", or "our"), an online retail store operated by Hinsan Link Limited, a company registered in Hong Kong with its registered office at Room 1510, 15/F., Thriving Industrial Centre, No. 26–38 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong.
By accessing or placing an order through our website at moovthing.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before making a purchase. If you do not agree to these Terms, you must not use the Site.

2. Eligibility

By using this Site, you represent that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf. We reserve the right to refuse service to anyone at any time for any lawful reason.

3. Products and Pricing

All products listed on the Site are subject to availability. We reserve the right to limit the quantity of any product and to discontinue any product at any time without prior notice.
Prices are displayed in Hong Kong Dollars (HKD) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time; however, the price applicable to your order will be the price displayed at the time you complete your purchase.

4. Orders and Payment

When you place an order, you are making an offer to purchase the selected product(s) at the stated price. We reserve the right to accept or decline any order at our sole discretion. An order confirmation sent to your registered email address constitutes our acceptance of your order.
We accept payment via Visa, Mastercard, American Express, Apple Pay, Google Pay, JCB, and UnionPay. All transactions are processed through a secure payment gateway. We do not store your full payment card details on our servers.

5. Shipping and Delivery

We currently ship within Hong Kong only. We do not offer international shipping at this time.
Orders are typically processed and dispatched within 1–3 business days of payment confirmation. Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to adverse weather, public holidays, or logistics disruptions.
Risk of loss and title for products pass to you upon delivery to the address you provided at checkout. Please ensure your delivery address is accurate and complete. We are not responsible for failed deliveries resulting from incorrect or incomplete addresses.

6. Returns and Refund Policy

We offer a 90-day money-back guarantee on all products purchased through the Site. If you are not completely satisfied with your purchase for any reason, you may request a full refund within 90 days of the original purchase date.
To initiate a return or refund, please contact us at hinsanlink.marketing@gmail.com with your order number and reason for return. We will respond within 3 business days with further instructions.
Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.
Products that have been damaged due to misuse, negligence, or circumstances beyond normal use are not eligible for a refund.

7. Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, product descriptions, and software, is the property of Hinsan Link Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

8. Disclaimer of Warranties

The products sold on this Site are intended for general wellness and athletic support purposes. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a pre-existing medical condition or injury, please consult a qualified healthcare professional before use.
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Hinsan Link Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the purchase of our products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the total amount paid by you for the product(s) giving rise to the claim.

10. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your personal information as described in our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Contact Us

Hinsan Link Limited Room 1510, 15/F., Thriving Industrial Centre No. 26–38 Sha Tsui Road, Tsuen Wan New Territories, Hong Kong
Email: hinsanlink.marketing@gmail.com Website: moovthing.com